The location is convenient for business travelers, and the staff efficiently assisted in setting up my presentation equipment. The high-speed internet access allowed me to stay connected while working remotely. Breakfast exceeded my expectations, with a selection that included freshly baked pastries and various healthy options.

The room showed signs of wear and could use some updates.

The room was clean and pretty comfy. The beds were nice, which is always a plus after a long day. The space was decent for a family. No complaints about the amenities. everything worked as it should. It was cool that they had free parking too, just in case. Not much to complain about!

Outstanding Staff and Convenient Shuttle

My stay was greatly enhanced by the welcoming and helpful staff, particularly Hasan and Fernando, who went above and beyond to ensure I had a smooth experience. The shuttle service to the airport was efficient and made my early morning flight much less stressful. However, the room could use some updates to match the quality of service.

The room was clean and comfortable. I appreciated the free shuttle service to the subway station, making it easy to explore the city. Breakfast exceeded my expectations. I enjoyed a relaxing morning with some delicious food before heading out. The staff made me feel valued during my stay. This experience reinforced my love for traveling, as a single art enthusiast, I find joy in discovering new places and making the most out of each trip.

The location had limited options nearby and the mattress felt too soft for my liking. I encountered issues with the TV not functioning properly during my stay.

We had such a cozy stay! After a long day exploring, we loved curling up in the comfy beds and watching our favorite shows on the large TV. The shuttle service made getting to and from the airport a breeze, which was perfect for our family, including my mother.

In my wife’s opinion, a larger breakfast area would help accommodate families better.

We enjoyed comfy beds and a great TV setup. Visited some iconic spots like Central Park and Times Square. Just a tip, be sure to call ahead for the shuttle from the airport. Staff was friendly and helpful, making our stay smooth and enjoyable!

Hot water was a problem during our stay, which was disappointing after a fun day out. It would have really added to our comfort if they had it sorted out beforehand.

The room offers comfortable beds and a solid air conditioning system, perfect for unwinding after a long day. The breakfast provides a decent selection, making mornings a bit easier despite the tight seating situation.

The overall cleanliness needs significant improvement. I noticed bits of dirt on the bathroom floor and an old sock left on the carpet from previous guests. The breakfast area is quite cramped, leaving you feeling rushed while trying to eat. Also, the lift operates slowly and feels dated, often leading to much quicker trips via the stairs despite the close proximity.

I really appreciated the shuttle service that picked us up right from the airport and how smoothly we were able to drop off our bags before check-in. The free breakfast was a nice surprise, especially the yummy waffles and egg sandwiches. The only minor hitch was that the room felt a bit small, but we were barely in it with all the fun we had exploring! 😊

Recommended for family travelers

The location was as good as can be had for its price point, close to both airports. The breakfast was actually very nice, made up for any shortcomings in my mind.

It wasn’t exactly cheap, but it was still acceptable.

Just an ideal choice for an overnight stay in New York with good price value. The free shuttle to the Billie Jean Stadium was super convenient and saved us a lot of hassle. Make sure to get your breakfast early to secure a table!

comfortable stay but slightly cramped quarters

The beds provided exceptional comfort, ensuring a good night's sleep after a long day. Breakfast options surpassed expectations, especially the egg and ham sandwich and delicious waffles.

The room felt smaller compared to other properties in this brand.

Convenient location with helpful transport options and limited free parking. Quiet area made for good night's sleep.

My sheets looked like they attended a wild party; I mean, lipsticks and stains? Talk about losing glamour!

The hotel is clean and comfortable, and the staff is incredibly friendly and accommodating. Breakfast was a highlight, especially with the variety offered. However, the parking situation is quite limited, and the area lacks nearby dining options. Overall, it served its purpose well for our needs.

Clean room with great shuttle service; lingering cigarette smoke in lobby area.